Customer Service Sales Training Seminars
Customer Service Is Key To Making The Sale
Here are just some of the seminar titles used in our Sales Training programs!
Some of these seminars are also available online at Totalvid.com!
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Center of Influence - How To Change Your World
How can you make a difference in your world - no matter who you are
and no matter what you do? In this comprehensive presentation, a wide
range of topics are covered to make you someone who is influential. Unlike
people who control others, people who influence can have a much more profound
and long-lasting impact on the lives and futures of others. Learn what it
takes to prepare yourself to be a center of influence. Then learn methods
to change the course of your history by being a positive force in the lives
around you. Increase your effectiveness as a leader or team member, increase
your sales, set a new standard in customer service, redefine your relationships,
find a new level of personal insight and peace that will free you to be your
best self. This powerful presentation is a whole person approach to
business and life to become a center of influence where ever you are. Like
a pebble tossed into the water - your influence will be felt in the lives of
those around you and for generations to come.
Grant Fairley
From his upcoming book on the subject.
How do you sell something that does not exist as a tangible product? It's one
thing to sell a box of soap or a car - but what if you are selling an
investment, insurance coverage or some other intangible concept, agreement or
service? Selling intangibles is the most challenging and usually the most
rewarding sale. How do you visualize your intangible into something concrete?
Learn the methods to communicate with clients and customers to make the sale.
Grant Fairley
Customer retention saves money and increases your bottom line. Customers who are
happy are key to your word-of-mouth referrals. Discover the 15 strategies every
business can use to keep customers staying with you. Circle your customers in
ways that they'll never want to go anywhere else.
Grant Fairley
Any sale begins with a contact between you and your customer. Who you are and
how you see yourself are the first steps to being effective in any sales
situation. Learn the keys to understanding yourself. Identifying your strengths.
Sell from your strengths in any situation.
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