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Customer Service Relationship Seminars

Great Customer Service Need Great Relationship Skills

• Center of Influence - How To Change Your World

How can you make a difference in your world - no matter who you are and no matter what you do?  In this comprehensive presentation, a wide range of topics are covered to make you someone who is influential.  Unlike people who control others, people who influence can have a much more profound and long-lasting impact on the lives and futures of others.  Learn what it takes to prepare yourself to be a center of influence.  Then learn methods to change the course of your history by being a positive force in the lives around you. Increase your effectiveness as a leader or team member, increase your sales, set a new standard in customer service, redefine your relationships, find a new level of personal insight and peace that will free you to be your best self.  This powerful presentation is a whole person approach to business and life to become a center of influence where ever you are.  Like a pebble tossed into the water - your influence will be felt in the lives of those around you and for generations to come.

Grant Fairley

From his upcoming book on the subject.

• Developing Old Friends

One of the greatest titles we can have is "old friend". We never appreciate how important old friends are until we are older. The problem is we need to start our old friendships when we are young. We then have to nurture and grow those friendships over our middle age when a busy life and changing geographies can cause us to neglect those friends.

Today is the day to invest in those people we hope will call us 'old friend" in the years to come. Learn how to identify, build and keep those friendships that will define who you have been as you get older.

Grant Fairley

• Sharp Triangles & Round Circles

How to recognize different personality types in your company and use their personalities to make your group more successful. Important tools for the hiring process. Motivating different personalities with different kinds of rewards and incentives. Communicating effectively with different personality types. Different learning styles - how people learn will influence how they do their job.

Grant Fairley

• Fairy Tale Relationships

Insights on relationships by revisiting our old friends from our childhood fairy tales, fables and nursery rhymes. An entertaining look at who we are in relationships through the window of these classic stories. What can Goldilocks and The Three Bears teach you about setting boundaries in your relationships? What is the warning of Humpty Dumpty for your most valued relationships? These and many more tales told for your enjoyment and insight.

From his upcoming book, Grant Fairley               

• Building Sparkle Into Your Life!

So many people do not just grey on the outside --- they grey on the inside. Many people are old before their time. Practical ways to put the sparkle back into your life. Improve your productivity and effectiveness through new insights into what makes us attractive to others.

Karen Fairley

• Investing In Your Relationships

Practical strategies to improve the relationships in your life. Making the most of your time with your spouse, children, parents and friendships.

Grant Fairley

• Forgiving & Forgetting

In the workplace as in life, people are hurt and wronged. Conflicts simmer and lists of grievances accumulate. Forgiveness is the key to unlocking relationships in conflict. Learn how to forgive and forget. Reduce the negative energy buzzing through your company that saps your corporate strength.

Gary Carter, Grant Fairley, Karen Fairley

• I'm Positive!

What difference does a positive outlook make in your relationships? Dealing with negative attitudes and relationships. Practical strategies to help you think, act and be positive in your relationships.  

Gary Carter, Grant Fairley
 

Copyright 2008 Strategic Seminars

 - a division of McK Consulting Inc.

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Last updated: Friday, January 01, 2010